I ordered a customized design based on my pattern, my measurements, my material preferences, and my own print. We discussed the project a long time and went through all the details. There were several samples that were further customized. The entire process was very accommodating and I felt well taken care of. The shipping and packaging were also flawless. There were a few things that needed to be adjusted for the next order, but everything was very satisfactory for the first order. I look forward to working with them again. I felt very confident with my project here.